+0532-86769303
Freight Forwarder Operations Specialist
Qingdao Fest Logistics Co., Ltd.
Job Responsibilities

1. Freight transportation arrangement: Responsible for designing and planning the optimal freight transportation plan based on the specific needs of customers, including selecting suitable transportation methods, routes, and carriers, coordinating shipping and receiving times.

2. Order processing: Timely receive and process various types of goods transportation orders, accurately enter them into the system, and track the execution status of orders to ensure the smooth process of goods from collection to delivery.

3. Customer Service and Communication: Provide high-quality customer service, answer customers' questions about the transportation process of goods, solve problems that arise, and regularly update the dynamic information of goods.

4. Cost and risk control: By precise calculation and reasonable planning, minimize transportation costs as much as possible, while predicting potential risks during transportation and proposing countermeasures.

5. Document management: Properly keep all types of documents and materials related to the business, ensuring that all business processes are legal and compliant.

Job Requirements

1. Possess good logistics knowledge, familiar with international and domestic freight rules and operating procedures.

2. Strong service awareness and communication skills, able to effectively handle emergencies and customer needs.

3. Proficient in using relevant office software and freight management systems, with data analysis capabilities.

4. Have a certain understanding and mastery of customs declaration and logistics regulations, and be able to independently complete the preparation of relevant documents.

5. Be meticulous and rigorous in work, possess strong organizational and coordination skills, and a sense of responsibility.

Workplace
Qingdao