+0532-86769303
Freight Forwarder Operations Specialist
Qingdao Fest Logistics Co., Ltd.
Job Responsibilities

1.Goods Transportation Arrangement: Responsible for designing and planning the optimal goods transportation plan according to customers' specific needs, including selecting appropriate transportation methods, routes and carriers, and coordinating the time of shipment and receipt.

2.Order Processing: Timely receive and process various types of goods transportation orders, accurately enter them into the system, and track the order execution progress to ensure the smooth progress of the entire process from goods collection to delivery.

3.Customer Service and Communication: Provide high-quality customer service, answer customers' questions about the goods transportation process, solve emerging problems, and regularly update the dynamic information of goods.

4.Cost and Risk Control: Minimize transportation costs through accurate calculation and reasonable planning, and at the same time predict potential risks in the transportation process and propose response measures.

5.Document Management: Properly keep various documents and materials related to the business to ensure all business processes are legal and compliant.

Job Requirements

1. Possess sound logistics knowledge and be familiar with international and domestic freight rules and operational processes.

2. Have strong service awareness and communication skills, capable of effectively handling emergencies and customer needs.

3. Proficient in using relevant office software and freight management systems, with data analysis capabilities.

4. Have a certain understanding and grasp of customs declaration and logistics regulations, and be able to independently complete the preparation of relevant documents.

5. Be careful and rigorous in work, with strong organizational coordination skills and a sense of responsibility.

Workplace
Beijing